The Business Annexe privacy policy
The Business Annexe Business Privacy Policy
Effective Date: 25th August 2025
The Business Annexe is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible way, in accordance with data protection regulations. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, enrol in our courses, or interact with us.
1. Information We Collect
We may collect and process the following personal data:
- Name, email address, phone number, and contact details
- Billing and payment details (where applicable)
- Information you provide when enrolling in courses or filling out forms
- Records of your communication with us (e.g., emails, messages)
- Usage data such as IP address, browser type, and site interactions
2. How We Use Your Information
We use your information to:
- Provide access to our CPD-accredited courses and resources
- Process enrolments, payments, and certifications
- Respond to enquiries and provide customer support
- Send course updates, newsletters, or promotional information (only if you opt-in)
- Improve our website, services, and learner experience
- Comply with legal or regulatory requirements, including GDPR compliance
3. Legal Basis for Processing (GDPR Compliance)
We process your personal data under the following lawful bases:
- Contractual necessity – to deliver the courses and services you enrol in
- Consent – when you opt in to marketing communications
- Legitimate interests – to improve our services and operations
- Legal obligation – to comply with applicable laws and regulations
4. How We Store and Protect Your Data
All personal data is stored securely in password-protected systems and secure servers. We take appropriate technical and organisational measures to prevent unauthorised access, loss, or misuse of your data. We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
5. Sharing Your Information
We do not sell or trade your personal data. We may share information with:
- Trusted third-party service providers (e.g., Learning Management System, payment processors) who assist us in delivering services
- Regulators, accreditation bodies, or legal authorities if required by law
- Business partners only where necessary to deliver training or certification services
All third parties are contractually required to protect your data and only use it for the agreed purposes, ensuring robust data protection.
6. Cookies
Our website may use cookies to improve your browsing experience, track usage statistics, and personalise content. You can manage or disable cookies through your browser settings.
7. Your Rights
Under GDPR and applicable data protection laws, you have the right to:
- Access a copy of the personal data we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal data (where applicable)
- Withdraw consent for marketing communications at any time
- Object to or restrict the processing of your data
- Request data portability
To exercise any of these rights, please contact us at chelsee@thebusinessannexe.co.uk
8. Marketing Communications
If you have opted in, we may send you information about new courses, offers, or services. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.
9. Third-Party Links
Our website may contain links to external sites. Please note that we are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
The Business Annexe